Last updated: 29 October 2026
At ELVORN, we work to deliver your orders safely and efficiently. Please read this policy for information about order processing, delivery timelines, and shipping procedures.
1. Order processing
Orders are generally processed within 1–2 business days after successful placement.
Orders placed on Sundays, public holidays, or during promotional sales may require additional processing time.
After your order is dispatched, we’ll send shipping confirmation and tracking details where available.
2. Shipping and delivery time
Estimated delivery: 6–7 business days after dispatch, depending on your delivery location.
Delivery timelines are estimates and may vary due to courier delays, weather, public holidays, or other circumstances beyond our control. Remote locations may require additional delivery time.
3. Shipping charges
Applicable shipping charges, if any, will be shown at checkout before you complete your purchase.
Shipping promotions and free-shipping offers are subject to the terms displayed on our website when you place your order.
4. Order tracking
After your order ships, we’ll share tracking details through the contact information provided at checkout, where available. Use those details to check your shipment’s status.
5. Incorrect address and failed delivery
Please provide accurate and complete shipping information when placing your order. Incorrect addresses, incomplete contact details, or an unavailable recipient may delay delivery or result in a failed delivery.
If a shipment is returned to us after an incorrect address or repeated delivery attempts, additional charges may apply for reshipment. We’ll explain any applicable charges before arranging reshipment.
6. Delayed, lost, or damaged shipments
We work with shipping partners to deliver orders on time, but delays can occur due to circumstances beyond our control.
If your order appears delayed or lost, or arrives damaged, contact us with your order number and relevant details so we can investigate and assist. Claims for damaged, defective, incorrect, or misdescribed products are handled under our Refund, Return & Cancellation Policy.
7. Order cancellation
Contact us as soon as possible if you want to cancel an order. Cancellation can generally be accommodated only before the order is processed for dispatch. Once it has shipped, cancellation may no longer be possible.
Any eligible refund will be handled under our Refund, Return & Cancellation Policy and applicable law.
8. Contact information
For questions about shipping, delivery, or order tracking, contact us:
Brand: ELVORN
Phone: 8989032458
Email: elvorn.in@gmail.com
Website: https://elvorn.in
Please include your order number so we can assist you.
Thank you for shopping with ELVORN.
